Privacy Policy

Safai Bangladesh respects your privacy. This policy explains what information we collect through this website, why we collect it, how we use and protect it, and the choices available to you.

1. Information we collect

• Information you provide: your name, phone number, email address, area or address details, the service you are interested in, preferred date and time, a description of the work and any photos you upload through the quote, price estimator, contact or review forms.
• Technical information: basic data such as browser type and the page from which you submitted a form. Internet (IP) addresses are stored only in a one-way hashed form, used to prevent spam and abuse.

2. How we use your information

• To respond to your enquiry, prepare a quotation and schedule and deliver the service you request.
• To contact you about your booking by phone, SMS, WhatsApp or email.
• To verify reviews against our booking records before they are published.
• To maintain the security of our website and improve our services.

3. Photos you upload

Photos submitted with a quote request are used only to understand the job and prepare an accurate price. They are stored securely, are not publicly accessible and are never published without your explicit permission.

4. Sharing of information

We do not sell, rent or trade your personal information. It is shared only with the team members who need it to deliver your service, or where disclosure is required by law.

5. Cookies and analytics

If analytics or advertising tools (such as Google Analytics or Meta Pixel) are enabled on this website, they may use cookies to measure how the site is used. You can block or delete cookies at any time through your browser settings.

6. Data retention and security

We keep enquiry and booking information only for as long as it is needed for the purposes described above and for our reasonable business records. Access to this information is restricted to authorised staff.

7. Your choices

You may ask us to access, correct or delete the personal information we hold about you by calling +8801354425120.

8. Changes to this policy

We may update this policy from time to time. The version published on this page is the current version.

9. Visit statistics

To understand how this website is used, we record anonymous visit statistics: the pages viewed, the website you came from, your device and browser type, and how long a page was open. No cookies are used for this, IP addresses are not stored, and the statistics cannot identify you. Raw statistics are deleted automatically after about 13 months.